GET IN TOUCH: WE’D LOVE TO HEAR FROM YOU

Whether you’re stuck on a tricky miniature staircase, curious about an order, or just want to share the tiny world you’ve just finished building—we are all ears. At Petitverse, we believe no question is too small, just like the worlds we create.

Drop Us an Email

For the fastest response, send us a message at: care@petitverse.shop

We’re a small, hands-on team, but we promise to get back to you personally within 24 to 48 hours (Monday through Saturday). We value your patience as much as we value your craft!

Visit Our Workshop

If you'd like to send us a letter or a postcard of your finished masterpiece, you can find us at: 1075 Greenville St, Orangeburg, SC 29115-6829, United States

(Please note: This is our creative studio and warehouse address; we do not have a physical retail storefront for walk-ins just yet!)

When We’re Crafting (Business Hours)

Our team is available to help you during the following times: Monday – Saturday: 9:00 AM – 5:00 PM (ET) (We’re likely spending time with our own families and miniature kits!)

Need Immediate Help?

Before you send an email, you might find a quick answer in our Frequently Asked Questions page regarding shipping, assembly tips, or missing pieces.

Thank you for being part of the Petitverse family. We can't wait to help you build your next little dream!

With love and a bit of sawdust, The Petitverse Team